Areas we serve · Beverly Hills
Our office is on South Canon Drive, in the heart of Beverly Hills. When something breaks, a real technician answers, and if it needs a visit we're usually a few minutes away, not across the county.
Who we help in Beverly Hills
Right around the corner
Our office is at 121 S. Canon Dr, so same-day onsite visits in Beverly Hills are normal, not a special request, and we know the area's office buildings, parking and building-management rules. One accountable team handles your computers, network, phones, security and vendors. See all the areas we serve.
Switching to Fivestar
Changing IT providers sounds risky. Here is exactly what happens and when, so nothing falls through the cracks.
Weeks 0–2
Discovery and documentation
We inventory every computer, server, network device, license and domain at each of your locations, and write it all down.
Weeks 2–4
Protection switched on
Monitoring, 24/7 threat detection and response, and DNS filtering go live. Microsoft 365 and server backups start, and we verify the first restore.
Weeks 4–8
Security hardening
Multi-factor sign-in and Conditional Access are enforced, email domain protection (DMARC) is tightened in stages, firewall logs are monitored and firmware is updated.
Weeks 8–12
Recovery plan and training
We write your disaster recovery plan with agreed recovery targets and test it. Staff security training and a baseline phishing test begin.
Day 90
First business review
A security scorecard, what we fixed, and a technology roadmap for the year ahead.
Not sure what your current provider has set up? Start with a no-obligation documentation audit.
When something breaks
Your clients expect quick answers, and so should you. Your agreement sets your guaranteed response levels; this is what a typical call looks like for a Beverly Hills office.
01
You call or email
Reach us by phone or email. Clients can also start a remote support session straight from our website.
02
We pick up
Most calls are answered right away. If we miss you, we call back within the hour.
03
Most fixes are remote
The majority of issues are quick fixes we handle remotely, often within minutes of hearing from you.
04
Onsite when needed
Emergencies that need a visit are usually handled the same day. Everything else gets a scheduled next-day visit.
Questions
Are you really based in Beverly Hills?
Yes. Our office is at 121 S. Canon Dr, Suite 301, Beverly Hills, CA 90212. Most Beverly Hills offices are a short drive or even a walk away, so onsite help is usually same day.
Can you help us move into a new suite?
Yes. We plan the internet order, network wiring, Wi-Fi, phones and printers ahead of move-in, coordinate with building management, and have everyone working on day one.
Do you work with small offices?
Most of our clients have about 5 to 75 people. Pricing is published: support from $195 an hour, or a flat monthly plan per user. A free 15-minute call is the easiest way to see what fits.
A free, confidential 15-minute call. No pressure, no jargon.
