Areas we serve · Culver City
Culver City runs on studios, production companies, media and tech, plus the agencies and offices around them. We keep their networks fast, their files safe and their people working, with a real technician on the phone.
Who we help in Culver City
On the Westside
Our office on South Canon Drive is a short drive from Culver City. Most issues are fixed remotely within minutes, and emergencies that need a visit are usually handled the same day. See all the areas we serve.
Switching to Fivestar
Changing IT providers mid-project sounds risky. Here is exactly what happens and when, so nothing falls through the cracks.
Weeks 0–2
Discovery and documentation
We inventory every computer, server, network device, license and domain at each of your locations, and write it all down.
Weeks 2–4
Protection switched on
Monitoring, 24/7 threat detection and response, and DNS filtering go live. Microsoft 365 and server backups start, and we verify the first restore.
Weeks 4–8
Security hardening
Multi-factor sign-in and Conditional Access are enforced, email domain protection (DMARC) is tightened in stages, firewall logs are monitored and firmware is updated.
Weeks 8–12
Recovery plan and training
We write your disaster recovery plan with agreed recovery targets and test it. Staff security training and a baseline phishing test begin.
Day 90
First business review
A security scorecard, what we fixed, and a technology roadmap for the year ahead.
Not sure what your current provider has set up? Start with a no-obligation documentation audit.
When something breaks
Delivery dates don't move because the network is down. Your agreement sets your guaranteed response levels; this is what a typical call looks like.
01
You call or email
Reach us by phone or email. Clients can also start a remote support session straight from our website.
02
We pick up
Most calls are answered right away. If we miss you, we call back within the hour.
03
Most fixes are remote
The majority of issues are quick fixes we handle remotely, often within minutes of hearing from you.
04
Onsite when needed
Emergencies that need a visit are usually handled the same day. Everything else gets a scheduled next-day visit.
Questions
Can you support freelancers and short-term project staff?
Yes. We set up accounts and devices quickly, give people access only to what they need, and remove it the day the project ends.
How do you protect unreleased content?
With multi-factor sign-in, controlled sharing links, device security and monitoring, plus backups so a mistake or ransomware attack doesn't cost you the project.
Do you come onsite in Culver City?
Yes. Emergencies that need a visit are usually handled the same day, and other visits are scheduled for the next day.
A free, confidential 15-minute call. No pressure, no jargon.
