Industries · Law firms
Your clients trust you with their most sensitive information, and professional rules expect you to protect it. We keep your firm's systems secure, fast and available, so you can focus on practicing law.
What law firms need from IT
Our guarantee
At Fivestar IT, one accountable team handles your computers, network, phones, security and vendors. No finger-pointing between providers, no jargon, and no waiting in a ticket queue. Serving Los Angeles businesses since 2001.
Switching to Fivestar
Changing IT providers mid-caseload sounds risky. Here is exactly what happens and when, so nothing falls through the cracks.
Weeks 0–2
Discovery and documentation
We inventory every computer, server, network device, license and domain at each of your locations, and write it all down.
Weeks 2–4
Protection switched on
Monitoring, 24/7 threat detection and response, and DNS filtering go live. Microsoft 365 and server backups start, and we verify the first restore.
Weeks 4–8
Security hardening
Multi-factor sign-in and Conditional Access are enforced, email domain protection (DMARC) is tightened in stages, firewall logs are monitored and firmware is updated.
Weeks 8–12
Recovery plan and training
We write your disaster recovery plan with agreed recovery targets and test it. Staff security training and a baseline phishing test begin.
Day 90
First business review
A security scorecard, what we fixed, and a technology roadmap for the year ahead.
Not sure what your current provider has set up? Start with a no-obligation documentation audit.
When something breaks
Filing deadlines don't wait, and neither do we. Your agreement sets your guaranteed response levels; this is what a typical call looks like.
01
You call or email
Reach us by phone or email. Clients can also start a remote support session straight from our website.
02
We pick up
Most calls are answered right away. If we miss you, we call back within the hour.
03
Most fixes are remote
The majority of issues are quick fixes we handle remotely, often within minutes of hearing from you.
04
Onsite when needed
Emergencies that need a visit are usually handled the same day. Everything else gets a scheduled next-day visit.
Questions
Do you understand a law firm's duty to protect client data?
Yes. Lawyers have an ethical duty to take reasonable steps to protect client information. We put the technical safeguards in place, like encryption, access controls and backups, and help you document them.
Can attorneys work securely from home and court?
Yes. We set up secure remote access, multi-factor login and managed laptops and phones, so attorneys can reach files anywhere without putting client data at risk.
How do you protect against wire-transfer fraud?
With layered email security, impersonation detection, multi-factor authentication and simple verification procedures for any payment instructions, plus staff training to spot the scams.
A free, confidential 15-minute call. No pressure, no jargon.
