Industries · Small business
Design studios, insurance offices, CPA firms, salons, restaurant groups, ticket agencies and more. Different businesses, same need: technology that works, data that stays safe, and one team to call.
Who we work with
Our clients span the spectrum. Here are some of the businesses we support across Los Angeles, and what they typically need from us:
Large project files, fast shared storage, reliable backups, and Adobe and CAD licensing kept in order.
Client financial data protected, secure file exchange, and systems that stay up through tax season. We help tax preparers meet the IT requirements of the FTC Safeguards Rule.
Carrier portals and agency software that just work, client personal information protected, and email secured against impersonation.
Booking and point-of-sale systems that stay up, guest Wi-Fi kept separate from business systems, and HIPAA-minded setups for med spas.
Networks across multiple locations, point-of-sale connectivity, and back-office systems managed from one place.
Rock-solid connections for busy on-sale days, and card-payment security that keeps you on the right side of PCI.
Brokers on the move, large document sets, and protection from wire-fraud email scams.
HIPAA-compliant systems, EHR support, encrypted backups and a signed BAA.
Client confidentiality, secure documents and practice-software support.
Don't see your business? It almost certainly fits. Tell us about yours.
What every client gets
Pricing
A five-person salon and a fifty-person CPA firm need different things. We start with an assessment, then build a plan around your business. Typical starting points:
Hourly support
$195
per hour, or $175 with 8 hours a month and $165 with 16 hours a month on a recurring plan
Help desk and support when you need it. No third-party monitoring or security tools.
Essentials
From $140
per user, per month
Proactive care: 24/7 monitoring, patching, endpoint protection, backups and help desk.
Fully managed
Up to $199
per user, per month
Everything, including 24/7 security monitoring and response, Microsoft 365 backup, staff phishing training and disaster recovery planning.
See everything included in a managed plan, or start with a no-obligation documentation audit.
When something breaks
Small businesses can't afford to wait in a ticket queue. Your agreement sets your guaranteed response levels; this is what a typical call looks like.
01
You call or email
Reach us by phone or email. Clients can also start a remote support session straight from our website.
02
We pick up
Most calls are answered right away. If we miss you, we call back within the hour.
03
Most fixes are remote
The majority of issues are quick fixes we handle remotely, often within minutes of hearing from you.
04
Onsite when needed
Emergencies that need a visit are usually handled the same day. Everything else gets a scheduled next-day visit.
A free 15-minute call to understand your setup and where the risks are. No pressure, no jargon.
